1/22/2024 0 Comments Secrets cap cana honeymoonI can’t wait to plan my next trip! Thank you Steve for updating us on the activities of the hotel daily and making sure anything we needed was sent to our room. The set up is absolutely gorgeous and the view is breathtaking. For example, they have the Italian, Mexican, French and Hibachi amongst other restaurants! If you go with your significant other, I recommend the romantic dinner on the beach. They have a variety of options and restaurants that you could go to. One thing that you also don’t have to worry about while staying at Secrets Cap Cana is the food. The room was also clean and spacious and has a mini bar that gets refilled daily. I recommend upgrading to the Preferred Club suite just as we did which gives access to more amenities within the hotel and even offers a swim out pool. Check in was a breeze with Samuel and he made sure our questions and concerns were answered. When we arrived, we were warmly greeted by Anibal with champagne. The nerves went away once we realized how clean and sanitary the place is! EVERY employee wore a face mask 24/7 and there was hand sanitizer EVERYWHERE, making us comfortable enough to walk around without a face mask and not have to worry. For starters, let’s just say that we were a bit nervous because of everything going on with COVID-19. The girls and I planned a weekend getaway to the Dominican Republic and decided to stay at Secrets Cap Cana based off of what the hotel offers and the reviews. Best regards, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. We will continue doing our best to bring performances which are of good taste and variety so as to guarantee quality entertainment for all our guests in the future including local activities. Also, we regret reading your disappointment with our entertainment offer. ON the other hand, we have taken note of your comment regarding the room service please know that your review has been shared with our head of department so as to avoid this from happening in the future. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We always look for ways to improve and your comments are crucial to our future success. Definitely coming just because of their amazing hospitality! Thank you all Also I requested that they remove their masks for the pictureĭear Mercdog, Thank you for your insights following your recent visit. Thank you JP, Diva, Carlos H, Carlos I an Lucy for making our honeymoon beyond perfect, we will be back this secrets Cap Cana just because of you 5. We played bingo, putt-golf and another day, Diva taught us to Salsa dance. Everyday Diva has a new activity for you to do near the pool. Diva always has a smile on her face and is full of energy. Diva will make your stay here even better.  Another shout to La Diva, this girl this SO SO awesome. JP went above and beyond to make sure our stay was enjoyable. JP took excellent care of us - champagne, rose petals, chocolate covered strawberries! He was available via text message and always made sure we had what we needed. Check in process was a breeze, then JP gave us a tour of the property and pointed out all the major aspects. He was very attentive to all our questions - always checking in on us to see how our vacation was going. We have been to several all inclusive resorts and this one by far has been our favorite! JP our Butler was amazing. Best Bartender Ever -GASOLINA! Carlos H an Carlos these two bartender have made our experience here a million times better.
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